Testimonials

Caroline is courteous and professional. She has excellent communication skills and kept us informed at every step of the way.

Caroline went above and beyond to make our first home buying experience incredible. She taught us what red flags to look for and how to negotiate; she knew our budget and desired area and saved us a ton of money. We really could not have been happier with her. We originally contacted Allison Kloster, her mother, after being referred by friends who bought their first home with Allison. Allison helped us get started and introduced Caroline to us as her daughter and part of the Kloster Group at Harry Norman. The entire team was phenomenal and really worked together to find us the home that was perfect for us at a price that was perfect too. I would highly recommend Caroline and everyone in the Kloster Group to anyone buying a home.

We had the best experience buying our first home in Georgia because of Rachel. She is so knowledgeable and could answer almost all of our questions…if she couldn’t she made sure to get us the answer. She was so easy to work with and always made us feel like we were her number one priority. Highly recommend her and The Kloster Group!

If I have it my way, I will never work with any other team for my home buying/selling needs, but specifically Rachel Provow. I mean where do I even start, I can’t say enough amazing things about Rachel. Lately, I’ve found myself singing her praises wherever I can. The world needs to know how talented she is. As a person who has a tendency to have very high expectations of myself and everyone around me, I’m hyper-aware of opportunities and don’t shy away from giving feedback and I literally have nothing but admiration for Rachel. Ask anyone who is unlucky enough to work with my very type-A tendencies and they will probably think I died and got replaced by a twin from an alternative universe for having no opportunities to point out in my interactions with Rachel.

She is the epitome of professionalism. She arrives at every showing on time having done her homework. She shares comps, her knowledge about the neighborhood, what she thinks about home values, points out every detail- from street noises to the age of appliances, educates you every step of the way. She notices everything from the siding to the signs that might point to structural issues. She gives you everything you need to make a good and informed decision. And what makes her impeccable performance even better is that somehow she manages to tune into the things that matter to you as a client. It’s clear that she’s not just chasing after a sale, she approached her work with a great deal of honesty and integrity. She’s got the hustle and tenacity but she will care about the things that are most important to you. Oh and dare I not fail to mention that she’s a master negotiator. I’ve been lucky enough to have a front-row seat while commercial deals in different spaces were worked and can tell you that Rachel would easily outshine many of the people I’ve worked with. And she somehow manages to be beyond skilled, a master at what she does, and does it all with an engaging and amazing personality! She leans into the challenges, and clearly loves ideating and thinking through potential solutions for issues that surface along the way. Do yourself a favor, call this amazing, talented woman as soon as you can.

I will share just one more thing. When I started looking for a home months ago. I initially contacted two other realtors. Both asked me for proof of funds before agreeing to work with me. I provided proof of funds and then shared feedback and let them know that I wouldn’t work with them. As a woman of color, I have often been required to justify occupying certain spaces. That wasn’t my experience with Rachel. She extended me the dignity of the full range of my humanity upfront and throughout my experience with her. And for that, I’m forever grateful! Work with Rachel, I’m confident that you will not be disappointed!

Rachel couldn’t have been any better! We had a great experience and are incredibly appreciative!

Can’t say enough good things about this team! They are so honest and they really had my back each and every step of the way. Rachel was amazing in helping me sell my old and purchase my new home. Plus I got the opportunity to work with Allison and Peter as well throughout the process and they were wonderful. Highly recommend this group!!

Rachel and the Kloster Group were excellent partners! We would highly recommend them. Rachel helped us through the home buying process every step of the way, and introduced us to great resources throughout.