Testimonials

Testimonials

“We had the best experience buying our first home in Georgia because of Rachel. She is so knowledgeable and could answer almost all of our questions…if she couldn’t she made sure to get us the answer. She was so easy to work with and always made us feel like we were her number one priority. Highly recommend her and The Kloster Group!”

-Alicia Cotterman

“If I have it my way, I will never work with any other team for my home buying/selling needs, but specifically Rachel Provow. I mean where do I even start, I can’t say enough amazing things about Rachel. Lately, I’ve found myself singing her praises wherever I can. The world needs to know how talented she is. As a person who has a tendency to have very high expectations of myself and everyone around me, I’m hyper aware of opportunities and don’t shy away from giving feedback and I literally have nothing but admiration for Rachel. Ask anyone who is unlucky enough to work with my very type A tendencies and they will probably think I died and got replaced by a twin from an alternative universe for having no opportunities to point out in my interactions with Rachel.

“She is the epitome of professionalism. She arrives at every showing on time having done her homework. Shares comps, her knowledge about the neighborhood, what she thinks about home values, points out every detail- from street noises to the age of appliances, educates you every step of the way. She notices everything from the siding to the signs that might point to structural issues. She gives you everything you need to make a good and informed decision. And what makes her impeccable performance even better is that somehow she manages to tune into the things that matter to you as a client. It’s clear that she’s not just chasing after a sale, she approached her work with a great deal of honesty and integrity. She’s got the hustle and tenacity but she will care about the things that are most important to you. Oh and dare I not fail to mention that she’s a master negotiator. I’ve been lucky enough to have a front row seat while commercial deals in different spaces were worked and can tell you that Rachel would easily outshine many of the people I’ve worked with. And she somehow manages to be beyond skilled, a master at what she does and does it all with an engaging and amazing personality! She leans into the challenges, and clearly loves ideating and thinking through potential solutions for issues that surface along the way. Do yourself a favor, call this amazing, talented woman as soon as you can.

I will share just one more thing. When I started looking for a home months ago. I initially contacted two other realtors. Both asked me for proof of funds before agreeing to work with me. I provided proof of funds and then shared feedback and let them know that I wouldn’t work with them. As a woman of color, I have often been required to justify occupying certain spaces. That wasn’t my experience with Rachel. She extended me the dignity of the full range of my humanity upfront and throughout my experience with her. And for that I’m forever grateful! Work with Rachel, I’m confident that you will not be disappointed!”

-Veronica Azzi

“Rachel, Peter and everyone on the team were phenomenal to work with!! Everyone was so helpful, understanding and able to talk us through frustrations that come with buying and selling a house. Peter’s expertise was invaluable when it came to negotiations- it’s rare to find the experience they all bring in one group! I can’t recommend them enough!!”

-Kelly Burke Newman

“Rachel couldn’t have been any better! We had a great experience and are incredibly appreciative!”

-Megan Hurst

“Can’t say enough good things about this team! They are so honest and they really had my back each and every step of the way. Rachel was amazing helping me sell my old and and purchase my new home. Plus I got the opportunity to work with Allison and Peter as well throughout the process and they were wonderful. Highly recommend this group!!”

-Leslie Dixon Eisenstat

“Rachel and the Kloster Group were excellent partners! We would highly recommend them. Rachel helped us through the home buying process every step of the way, and introduced us to great resources throughout.”

-Brad Ansley

She was professional , guided us to the right property and Sold our home in 6 hours! We are recommending her to everyone we know! She is a gem, we love her!

-Shannon Dixon

Rachel was absolutely amazing and I would recommend her to anyone who is looking for a realtor! She was very easy to communicate with, we were always able to head a hold of
her, and she always took the time to answer all our questions. She also had so many excellent recommendations for local people (electricians, handymen, etc) and we never felt lost or overwhelmed. Rachel was amazing and will definitely use her again in the future!

-Alyssa Rives

Rachel is one of the sweetest and most patient people I’ve met, let alone realtors. We were so lucky to get paired with her- especially after the others we met through Zillow.
There were literally points when she got on her hands/knees to inspect some of the houses we visited. She’s a great communicator, so thorough and knows her stuff. Can’t recommend her enough! Can’t imagine buying a home without her. She made buying our first house fun, and I never thought I’d say that.

-Alex Glick

So much of sales and customer service is commodity..Until you meet someone really good, and realize that it’s not. We had just begun working with another realtor when we met
Rachel. We decided to shift our search and work with her after our first phone call and day out together. She’s very candid about properties (in the best ways), responsive, easy to work with, and keeps the search fun but on track..a creative deal maker and will look out for you. One of our favorite people we’ve met, personally or professionally. Thank you again for your help!!

-Tommy Eagan

Rachel Provow is an incredible agent, and an even better person. She is by the far the best real estate agent I’ve ever encountered in my 48 years. Rachel looks out for the buyer on all levels – rather than simply looking to make a sale. She treats you like her own family. She has been an absolute joy to work with and is the main reason that we were able to find our dream house in a perfect location. I could go on forever, but I think you get the idea 🙂 Thank you

-Harry and Clarisse Colwell